Terms & Conditions

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of www.jvppe.com Website / Mobile Application.

This web page represents a legal document; that serves as our Terms of Use and it governs the legal terms of our website, www.jvppe.com sub-domains, and any associated web-based and mobile applications (collectively, "Website"), as owned and operated by JVP Payment Services LLP utility services.

INTRODUCTION

JVP Payment Services LLP utility services maintains this website (“the Site”) for your personal information, education and communication purpose. Feel free to browse the website, but please read these terms and conditions before doing so. This website contains many of the valuable trademarks, names, titles, logos, images, designs, copyrights and other proprietary materials owned and registered by JVP Payment Services LLP utility services and used by the company. Please read these Website terms and Conditions carefully before using www.jvppe.com Mobile Application (hereinafter "Website"). The website/Mobile Application is available for your use, only on the condition that you agree to the terms and conditions set forth below. If you do not agree to all of the terms of use, do not access or use the website/Mobile Application, but you are required to immediately quit the website/Mobile Application. By accessing or using the website/Mobile application, you and the entity you are authorized to represent ("you" or "your") signify your agreement to be bound by the terms and conditions. These terms and conditions apply to all Users of this Website/Mobile Application (including but not limited to Members/Merchants). Please read these terms and conditions carefully, as they affect your legal rights.

USER ELIGIBILITY

The Website/Mobile application is operated by JVP Payment Services LLP utility services and available only to entities and persons over the age of legal majority who can form legally binding agreement(s) under applicable law. If you do not qualify, you are not permitted to use the Website/Mobile Application.

ACCEPTANCE OF TERMS

Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website and its Mobile Application. By using the Website/Mobile Application and agreeing to these terms and conditions. Your access to and use of the Website/Mobile Application or Services is subject (unless expressly stated otherwise) exclusively to these terms and conditions. You will not use the Website/Mobile Application for any purpose that is unlawful or prohibited by these terms and conditions. By using the Website/Mobile Application you are fully accepting the terms, conditions and disclaimers contained in these terms and conditions.

If you are entering into these terms and conditions on behalf of your employer or acting as an employee, you warrant that you are authorized to enter into legally binding contracts on behalf of your employer. You further warrant that your employer agrees to be bound by these terms and conditions.

The Website/ Mobile Application, Tools and Services are directed solely for use in jurisdictions within the Territory of India. Company makes no representation that any Tools or Services provided on the Website/Mobile Application are appropriate or available for use outside India. Those who access the Website/Mobile Application and use the Tools and Services from locations outside India than such access and use is illegal. Company reserves the right to limit the availability of the Website/Mobile Application, the tools or the Services to any person, geographic area, or jurisdiction we so desire, at any time and in our sole discretion.

NEED FOR REGISTRATION

You must Register in the Website/Mobile Application with your true and correct information including but not limited to Full name, Firm/Company name, Full address, Mobile number, Email Id, Pan Number, Aadhar Number, GST number, etc.

TERMS OF USE OF WEBSITE / APPLICATION
  • 1

    We will use reasonable endeavors to correct any errors or omissions as soon as practicable after being notified of them. However, we do not guarantee that the Services or the Website /Mobile Application will be free of faults, and we do not accept liability for any such faults, errors or omissions. In the event of any such error, fault or omission, you should report it by contacting us at our Customer care no. +91 95129 50950.

  • 2

    We do not warrant that your use of the Services or the Website /Mobile Application will be uninterrupted. Notwithstanding that we will try to allow uninterrupted access to the Services and the Website /Mobile Application, access to the Services and the Website /Mobile Application may be suspended, restricted or terminated at any time.

  • 3

    We do not give any warranty that the Services and the Website/Mobile Application are free from viruses or anything else which may have a harmful effect on any technology.

  • 4

    The Merchant hereby confirms that it shall not at any point undertake or facilitate, through any officer, employee, agent of JVP Payment Services LLP utility services, any cash collection or settlement and shall indemnify and hold harmless JVP Payment Services LLP utility services from any loss arising out or in relation to such cash transaction/collection. The Merchant shall sufficiently pre-load his account with the Company with his own funds to utilise the services.

  • 5

    We reserve the right to change, modify, substitute, suspend or remove without notice any information or Services on the Website/Mobile Application from time to time. Your access to the Website/Mobile Application and/or the Services may also be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. We will attempt to restore such access as soon as we reasonably can. For the avoidance of doubt, we reserve the right to withdraw any information or Services from the Website /Mobile Application at any time.

  • 6

    We reserve the right to block access to and/or to edit or remove any material which in our reasonable opinion may give rise to a breach of these Terms and Conditions of Use.

  • 7

    The custody of entire data, information to be collected from third parties the responsibilities shall be deemed to shift to the concerned channel partner, right from the beginning. Subject to the terms and conditions of this Agreement, our website/Mobile Application hereby grants you a limited, revocable, non-transferable and non-exclusive license to access and use of the website/Mobile Application. Any breach of this Agreement shall result in the immediate revocation of the license granted by us without notice to you.

  • 8

    You may not make any commercial use of any of the information provided on the website/Mobile Application or make any use of the website/Mobile Application for the benefit of another business unless explicitly permitted by us in advance.

USE OF SITE

Subject to the terms and conditions of this Agreement, www.jvppe.com Mobile Application hereby grants you a limited, revocable, non-transferable and non-exclusive license to access and use the website/Mobile Application. Any breach of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you. Except as permitted in the paragraph above, you may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile or otherwise exploit this website or any portion of it unless expressly permitted by website in writing. You may not make any commercial use of any of the information provided on the website or make any use of the website for the benefit of another business unless explicitly permitted by JVP Payment Services LLP in advance. www.jvppe.com Mobile Application reserves the right to refuse service, terminate accounts in its discretion, including without limitation, if JVP Payment Services LLP believes that customer conduct violates applicable law or is harmful to websites interests or customer stores data which is illegal by law on the server.

You shall not upload, distribute, or otherwise publish through this website/Mobile Application any of the Content, information, or other material that –

  • A

    violates or infringes the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person;

  • B

    is libellous, threatening, defamatory, obscene, indecent, pornographic, or could give rise to any civil or criminal liability under Indian law; or

  • C

    includes any bugs, viruses, worms, trap doors, Trojan horses or other harmful code or properties; or

  • D

    criminal or tortuous activity, including pornography, child pornography, fraud, trafficking in obscene material, drug dealing, gambling, harassment, stalking, spamming, spamming, sending of viruses or other harmful files, copyright infringement, patent infringement, or theft of trade secrets; or

  • E

    using any information obtained from the website/Mobile Application in order to harass, abuse, or harm another person;

IT ACT, 2000 COMPLIANCE

Under Rule 3 of Rules made under IT Act, 2000 vide powers conferred by clause (zg) of sub-section (2) of section 87 read with sub-section (2) of section 79:

Users of computer resource not to host, display, upload, modify, publish, transmit, update or share any information that —

  • 1

    belongs to another person and to which the user does not have any right to;

  • 2

    is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;

  • 3

    harm minors in any way;

  • 4

    infringes any patent, trademark, copyright or other proprietary rights;

  • 5

    violates any law for the time being in force;

  • 6

    deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;

  • 7

    impersonate another person;

  • 8

    contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;

  • 9

    threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.

TECHNICAL PROCESSING

In view of the global nature of the world wide web, the User understands and agrees that technical processing of tools of communication is (and may be) required to send and receive messages, to correspond / confirm to the technical requirements of connecting networks, to correspond / confirm to the limitations of the Service, or to correspond / confirm to other, similar technical requirements.

DATA PROTECTION

Our Website/Mobile application is not responsible for any corruption, misguiding or missing of submitted data from you regarding credit card, debit card or any other e-payment detail, e-wallet etc. Personal information supplied by user(s) during the use of website is governed by our privacy policy. Registration Information and certain other information about you are subject to our Privacy Policy.

DISCLAIMER

The Information, products and services provided on this website are provided “as is” and without warranty of any kind, express or implied. JVP Payment Services LLP utility services disclaims all express and implied warranties with regard to the information, products and services provided through this website, including without limitation implied warranties of merchantability, fitness for a particular purpose and non-infringement. JVP Payment Services LLP utility services makes no representations whatsoever about any other website which you may access through this one or which may link to this website.

LIMITATION OF LIABILITY

The features and services on the website are provided on an "as is" and "as available" basis, and website/Mobile Application hereby expressly disclaims any and all warranties, express or implied, including but not limited to any warranties of condition, quality, durability, performance, accuracy, reliability, merchantability or fitness for a particular purpose. All such warranties, representations, conditions, undertakings and terms are hereby excluded.

Our Website/ Mobile Application is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of any email due to technical problems or traffic congestion on the Internet or on any of the www.jvppe.com ervices or combination thereof.

Our Website/ Mobile Application is not responsible for any error, omission, interruption, loss, deletion, defect, theft, illegal transactions for any purpose, destruction or unauthorized access to, or alteration of any content you upload to our Website/ Mobile Application. Our Website/ Mobile Application is playing role of an intermediary and are not liable for any illegal transactions for any reason and purpose.

Our Website/ Mobile Application may use reasonable efforts to include accurate and up-to-date information on the Website/ Mobile Application but our website/Mobile Application will not be responsible for any incorrect or inaccurate content uploaded on the website or in connection with the Website/ Mobile Application services, whether caused by users of the website/Mobile Application services or by any of the equipment or programming associated with or utilized in the website/Mobile Application services.

All conditions, terms, representations and warranties relating to the website/Mobile application Services supplied under this Agreement, whether imposed by statute or operation of law or otherwise, that are not expressly stated in these terms and conditions including, without limitation, the implied warranty of satisfactory quality and fitness for a particular purpose are hereby excluded to the extent applicable under Indian laws.

Our total aggregate liability to you for any claim in contract, tort, negligence or otherwise arising out of or in connection with the provision of the website/Mobile Application Services shall be limited to the charges paid by you in respect of the services which are the subject of any such claim.

Under no circumstances shall website/Mobile Application be held liable for an delay or failure or disruption of the content or services delivered through the website/Mobile application resulting directly or indirectly from acts of nature, forces or causes beyond its reasonable control, including without limitation, Internet failures, computer, telecommunications or any other equipment failures, electrical power failures, strikes, labour disputes, riots, insurrections, civil disturbances, shortages of labour or materials, fires, flood, storms, explosions, Acts of God, natural calamities, war, governmental actions, orders of domestic or foreign courts or tribunals or non-performance of third parties.

Website/Mobile Application shall not be held liable for any special, direct, indirect, punitive, incidental or consequential damages or any damages whatsoever (including but not limited to damages for loss of profits or savings, business interruption, loss of information), whether in contract, negligence, tort, strict liability or otherwise or any other damages resulting from any of the following:

  • The use or the inability to use the website;

  • Any defect in goods, samples, data, information or services purchased or obtained from a User(s) or a third-party service provider through the website;

  • Violation of Third Party Rights or claims or demands that User(s) manufacture, importation, distribution, offer, display, purchase, sale and/or use of products or services offered or displayed on the website may violate or may be asserted to violate Third Party Rights; or claims by any party that they are entitled to defence or indemnification in relation to assertions of rights, demands or claims by Third Party Rights claimants;

  • Unauthorized access by third parties to data or private information of any User(s);

  • Statements or conduct of any User(s) of the website; or

  • Any matters relating to Premium Services however arising, including negligence.

INDEMNIFICATION

In addition to the above, the Merchant shall also comply with security practices and procedures as prescribed in the Information Technology Act, 2000 and the rules made thereunder and/or the RBI rules and Regulations. Any loss incurred to the JVP Payment Services LLP or the Payment Gateway Service Provider as a result of the Link being breached due to improper security on the part of the Merchant, its employees, contractors, agents, etc. Merchant agrees to indemnify, defend and hold harmless JVP Payment Services LLP and the Facility provider from any claims, actions, damages or losses arising out or in relation thereto.

The Merchant shall indemnify and hold JVP Payment Services LLP, its directors, officers, employees, agents representatives harmless from and against any and all losses, damages, costs or expenses (including reasonable attorney's fees) on account of claims, judgments, awards, settlements, fines, arising from

  • 1

    (a) The transaction between the Payee and the Merchant (pursuant to the relationship between the Merchant and Payee, contractual or otherwise);

  • 2

    (b) breach of security in respect of Payee’s Personal Data with such breach being attributable to the Merchant; and

  • 3

    (c) fines, penalties imposed by the Sponsor Bank, NPCI or any other governmental authority on account of fraudulent Pay-out transactions initiated or effected by the Merchant.

    Merchant hereby undertakes and agrees to indemnify at all times and hold harmless Company, from and against all actions, proceedings, claims, liabilities (including statutory liability), penalties, demands and costs, awards, damages, losses and/ or expenses however arising as a result of:

    • Any breach of any Applicable Laws, GST and rules and regulations.

    • Any breach or non-performance by the Merchant of any of the provisions of this Agreement and/or any Schedules, breach of confidentiality, Intellectual property rights, inaccuracy of Cardholder billing information, Chargeback and refunds, any fines, penalties or interest imposed directly or indirectly on JVP PAYMENT SERVICES LLP on account of Merchant under this Agreement and/or any schedules;

    • Any claim or proceeding brought by Merchant (‘s) vendors/suppliers, the Cardholder or any other person against Company, in respect of any product/services offered by Merchant; or

    • Any act, neglect or default of Merchant (‘s) agents, employees, licensees or Cardholder; or

    • Any claim by any other party against JVP Payment Services LLP, arising from sub-clauses above. Merchant shall also fully indemnify and hold harmless JVP PAYMENT SERVICES LLP and the Facility provider against any loss, costs, expenses, demands or liability, whether direct or indirect, arising out of a claim by a third party that Merchant (‘s) services infringes any intellectual or industrial property rights of that third party.

      In the event of Company/the Facility provider being entitled to be indemnified pursuant to the provisions of this Agreement, JVP Payment Services LLP shall be entitled to accordingly and to such extent debit Merchant (‘s) with JVP Payment Services LLP and/or the Settlement Amount.

INTELLECTUAL PROPERTY RIGHTS POLICY

The entire contents of the website/Mobile Application are protected by international copyright and trademark laws. The owner of the copyrights and trademarks are JVP PAYMENT SERVICES LLP utility services Services, its affiliates or other third party licensors. You may not allocate, distribute, or reproduce in any way any copyrighted material, designs, trademarks or other Intellectual Property and proprietary Information belonging to others without obtaining the prior written consent of the owner of such proprietary rights. You may not modify, copy, reproduce, republish, upload, post, transmit, or distribute, in any manner, the material on the website, including text, slogans, logo, graphics, code and/or software. You may print and download portions of material from the different areas of the website/Mobile Application solely for your own Personal and non-commercial use provided that you agree not to change or delete any copyright or proprietary notices from the materials.

You may not allocate, distribute, or reproduce in any way any copyrighted material, Designs, trademarks or other Intellectual proprietary Information belonging to others without obtaining the prior written consent of the owner of such proprietary rights. It is the policy of www.jvppe.com o terminate Membership privileges of any Member/User/Merchant who once infringes the copyright rights of others upon receipt of prompt notification to website/Mobile Application by the copyright owner or the copyright owner's legal agent/Advisor. Without limiting the foregoing, if you believe that your work has been copied and posted on the website Services in a way that constitutes copyright infringement, please provide us with the following information:

  • 1

    an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;

  • 2

    a description of the copyrighted work that you claim has been infringed;

  • 3

    a description of where the material that you claim is infringing is located on the website/Mobile Application Services;

  • 4

    your address, telephone number, and email address;

  • 5

    a written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;

  • 6

    a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

INDEMNITY

You "The User" comprehend and agree to indemnify and hold www.jvppe.com nd its parents, mobile application, affiliates, officers and employees, harmless from any claim or demand, including attorneys' fees, made by any third party due to or arising out of your use of the Service, your connection to the Service, your violation of the website/Mobile Application Agreement or any other provision of the Agreement, or the infringement or misappropriation by the User/Merchant, or a third party using User's computer, account or password to access and/or use the services, of any Intellectual Property Rights of any person or entity, or the use or misuse by the User or third parties of User's passwords or accounts, or your violation of any rights of another.

AMENDMENTS

We may periodically make changes to the contents of the Website /Mobile Application, including to the descriptions and prices of goods and services advertised, at any time and without notice. We assume no liability or responsibility for any errors or omissions in the content of the Website /Mobile Application.

We reserve the right to amend these Terms and Conditions of Use from time to time without notice. The revised Terms and Conditions of Use will be posted on the Website /Mobile Application and shall take effect from the date of such posting. You are advised to review these terms and conditions periodically as they are binding upon you.

TERMINATION

This Agreement shall remain in full force and effect while you use the website/Mobile Application. However, our website/Mobile Application reserves the right to terminate access to certain areas or features of the website/Mobile Application at any time for any reason, with or without notice. Our Website/Mobile Application also reserves the universal right to deny access to particular users to any/all of its services/content without any prior notice/explanation in order to protect the interests of our website/Mobile Application and/or other visitors to the website. Our website/Mobile Application reserves the right to limit, deny or create different access to the website/Mobile Application and its features with respect to different user(s)/Merchant’s, or to change any of the features or introduce new features without prior notice. Our website/Mobile Application withholds the right to temporary or permanent termination of any user for any of the following reasons:

  • 1

    If it concludes that the user(s)/Merchant(s) have provided any false information in connection with the member account to JVP Payment Services LLP (website/Mobile Application), or are engaged in fraudulent or illegal activities.

  • 2

    The user(s) breach any provisions of the terms and conditions of use agreement and/or Agreement of website.

  • 3

    Utilize website to send spam messages or repeatedly publish the same product information.

  • 4

    Post any material to members that are not related to trade or business cooperation.

  • 5

    Impersonate or unlawfully use another companies name to post information or conduct business of any form

  • 6

    Any unauthorized access, use, modification, or control of the website/Mobile Application data base, network or related services.

NOTICE

All notices or demands to or upon website shall be effective if in writing and shall be duly made when sent to JVP Payment Services LLP utility services having addressed at:-

219 the galaria bussiness hub-2 mahaveer chowk yogichowk surat gujarat 395010

All notices or demands to or upon a User(s)/Merchant(s) shall be effective if either delivered personally, sent by courier, certified mail, by facsimile or email to the last-known correspondence, fax or email address provided by the User(s) to www.jvppe.com

GOVERNING LAW AND DISPUTE RESOLUTIONS

This Agreement shall be governed by and construed in accordance with Indian Law and you hereby submit to the exclusive jurisdiction of the Gujarat Courts.

NON-WAIVER

Any forbearance or failure by us to enforce a provision to which you are subject shall not affect our right to require such performance at any subsequent time, nor shall the waiver or forbearance by us of any breach of any provisions of the agreement herein be taken to be or held to be a waiver of the provision or provisions itself of themselves.

SEVERABILITY

If any provision(s) of the Agreement is/are held by a court of competent jurisdiction to be contrary to law, or otherwise invalid or unenforceable, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties with the other provisions remaining in full force and effect.

STATUTE OF LIMITATIONS

User and website/Mobile Application agree that any cause of action arising out of or related to these Services must commence within one (1) month after the cause of action arose; otherwise, such cause of action is permanently barred. If you do not agree with any of our Terms and conditions mentioned above please do not read the material on any of our pages or do not accept our services.

ENTIRE AGREEMENT

These Terms of Use set forth the entire understanding and agreement between you and JVP Payment Services LLP utility services with respect to the website/Mobile Application. You acknowledge that any other agreements between you and JVP Payment Services LLP utility services with respect to the website/Mobile Application are superseded and of no force or effect.